The Lean Gahanna program is modeled on the state’s LeanOhio program, which has a mission to make government services simpler
and less costly
. Using continuous improvement methods such as Lean and Six Sigma, Gahanna City programs and departments will be empowered to cut the proverbial “red tape,” remove inefficiencies, improve customer service and achieve measurable results. By improving program efficiency and effectiveness through Lean training and projects, Gahanna government will be a better value to the taxpayers and stakeholder communities. Over time, Gahanna will also be poised to provide services and training resources to other local public sector partners, such as the townships, schools and neighboring communities. Questions or comments can be directed to the City Administrator Jennifer Teal
Lean Gahanna By The Numbers
Lean/Six Sigma and the DMAIC Process
DMAIC (pronounced Duh-May-Ick) refers to the data-driven quality strategy for improving processes, and is an integral part of the Six Sigma Quality Initiative. DMAIC is an acronym for five interconnected phases for process improvement: Define, Measure, Analyze, Improve, and Control. The DMAIC process is illustrated below.
Please join us for the Gahanna Residential Paper Shredding and Electronic Recycling Event on Saturday April 22, 2017 from 9:00am – 12:00pm at the City Hall parking lot, located at 200 S Hamilton Rd. Residents can drop off their family and household records for shredding as well as computers and other electronics devices for recycling. Click the link above for more detailed information.
The Gahanna Division of Police is pleased to announce the promotion of Lieutenant Jeffrey Spence to Deputy Chief of Police. Deputy Chief Spence was sworn into office on December 30, 2016 by Mayor Tom Kneeland.