The Lean Gahanna program is modeled on the state’s LeanOhio program, which has a mission to make government services simpler
and less costly
. Using continuous improvement methods such as Lean and Six Sigma, Gahanna City programs and departments will be empowered to cut the proverbial “red tape,” remove inefficiencies, improve customer service and achieve measurable results. By improving program efficiency and effectiveness through Lean training and projects, Gahanna government will be a better value to the taxpayers and stakeholder communities. Over time, Gahanna will also be poised to provide services and training resources to other local public sector partners, such as the townships, schools and neighboring communities. Questions or comments can be directed to the City Administrator Jennifer Teal
Lean Gahanna By The Numbers
Lean/Six Sigma and the DMAIC Process
DMAIC (pronounced Duh-May-Ick) refers to the data-driven quality strategy for improving processes, and is an integral part of the Six Sigma Quality Initiative. DMAIC is an acronym for five interconnected phases for process improvement: Define, Measure, Analyze, Improve, and Control. The DMAIC process is illustrated below.
The City of Gahanna and its consultant Carpenter Marty Transportation will host an additional Public Open House on Thursday, April 6 from 5 pm - 7 pm at Gahanna Middle School West. The purpose of this open house is to seek additional comments and feedback on the West Side Intersection Improvement design alternatives from residents who were unable to attend the January 26, 2017, meeting.
Meet Mayor Tom Kneeland and city staff at Creekside for a walk on Wednesday, April 5th at 11:30 a.m. for National Walking Day!