FAQs • Gahanna, OH • CivicEngage

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Why are there paint marking and/or colored flags in my yard?: OUPS (Ohio Utilities Protection Service) markings are placed by various underground utilities to mark their lines when a request to dig or build is submitted. If you need to have your lines marked before digging in your yard, call 811 or 800-362-2764.

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Engineering

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1. Why are there paint marking and/or colored flags in my yard?: OUPS (Ohio Utilities Protection Service) markings are placed by various underground utilities to mark their lines when a request to dig or build is submitted. If you need to have your lines marked before digging in your yard, call 811 or 800-362-2764.

2. Where is the easement in my yard?: Easements are for streets and utilities that provide benefit to the property. Easements should be noted on the property owner's deed. If assistance is needed, contact the Department of Public Service and Engineering, Engineering Division at 614-342-4050.

3. How do I obtain or change an address?: The City Engineer assigns and certifies all addresses within city limits. All requests should be submitted in writing to the City Engineer.

4. Where do I report a streetlight problem?: Malfunctioning streetlights may be reported to the Department of Public Service and Engineering at 614-342-4005. The City's contracted electrician typically works on Thursdays. Streetlights requiring routine maintenance (outages, cycling, etc.) that are reported prior to Thursday will be put on the current week's work log. If a series of lights are out and the electrician determines it is due to an underground issue, it may take up to several weeks to restore.