The City is responsible for maintaining the water line from the curb box (located in the front of the property, near the sidewalk) to the water main and the mains themselves. The property owner is responsible for maintaining the water lateral, which runs from the curb box to the building. If you suspect a water break, call the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue. They will determine who is responsible for the repairs.