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Trick-or-Treat/Beggar's Night in central Ohio is determined by the Mid-Ohio Regional Planning Commission (MORPC). In 2009, MORPC passed Resolution 11-09 which recommends that when October 31 falls on the weekend nights of Friday, Saturday or Sunday, Trick-or-Treat will be held on the Thursday prior to October 31. If October 31 falls on a Monday, Tuesday, Wednesday or Thursday, it will be held on October 31. The time for the event is 6 to 8 pm.
Contact the Ohio Department of Jobs & Family Services for benefits information and filing applications at 1-877-644-6562 or apply online.
The closest Social Security office is located at 220 S Hamilton Road in Whitehall (not Gahanna). The building is just south of Broad Street on the east side of the street.
If you suspect a gas leak inside a building, get outside immediately and move a safe distance away (do not remain inside and attempt to ventilate the building by opening the windows or doors). If you suspect a gas leak outside, turn off and abandon any motorized equipment and move a safe distance away immediately. Call 911 immediately once you have reached a safe distance. Remain at a safe distance and warn others to stay away from the building or area until emergency responders and/or Columbia Gas of Ohio service crews arrive. Do not use an open flame or anything that could spark ignition (ie: cell phones, flashlights, garage doors, motor vehicles, power tools, electrical equipment, etc). Do not attempt to operate any pipeline valves.
In an event of a pipeline emergency, emergency responders and Columbia Gas of Ohio service crews will evacuate and isolate the area, notify appropriate public safety officials, locate the site of the emergency, stop or reduce gas flow to the affected area, repair the equipment, restore service to customers and investigate the cause of the incident. Emergency responders and/or Columbia Gas of Ohio service crews will notify you when it's safe to return.
For more information on natural gas pipeline safety, visit the Columbia Gas of Ohio website or call their customer service at 800-344-4077.
All power outages should be reported directly to AEP at 800-277-2177. The AEP operator should be able to tell you when to expect power restoration. You may also report outages on the AEP Ohio website as well as check on the status of an outage or check the outage map to view the numbers and locations of any power outages in central Ohio.
For information about the annual Gahanna Lions Club Fourth of July Parade, Contact Chuck Rees at 614-415-5557.
The City of Gahanna operates under a mayor-council (strong mayor) form of government. The mayor-council form of government separates executive and legislative branches of government.
Council Members exercise their legislative powers when acting as a member of the City Council in Council meetings. The executive (or administrative) branch is comprised of the Mayor and the following departments:
The Mayor, seven Council Members, and the City Attorney are elected. The Mayor is a full-time position, the City Attorney and Council Members are part-time elected officials. All elected officials in Gahanna serve nonpartisan posts.
The four Ward Council members are elected to two-year terms from individual geographic districts. These districts are reviewed approximately every 10 years and changes are made so that each district has approximately the same number of residents. The three At-Large Council members are elected to four-year terms from the entire City.
The Mayor and City Attorney also serve four year terms, and that election also runs citywide. All municipal elections in Ohio are held during odd-numbered years. In 2009, the four ward Council seats were up for election. In 2011 all elected positions in the City are up.
You can send an email message to the Council, or write your Council members at Council Office, 200 S Hamilton Road, Gahanna, OH 43230. You may call the Council Office at 614-342-4090, or fax comments to 614-342-4190.
The Council meets on the 1st and 3rd Mondays of each month in a regular meeting. If a Monday is an observed holiday for the City, Council meetings are then held on Tuesday. The regular meeting starts at 7 pm Council meetings are conducted by the President.
The Council meets in informal Committee meetings at 7 pm on the 2nd and 4th Mondays of each month (Tuesday if there is a holiday). These meetings allow Council Members to receive information and discuss pending issues. No formal action can be taken at a committee meeting.
Council Members exercise their legislative powers in Council meetings by voting on ordinances, resolutions or motions and conducting public hearings. Committee meetings are designed to provide information to the Council Members on issues that may be presented at a future Council meeting; these meetings can be considered as "briefing" sessions. Council members may not enact legislation during Committee meetings.
In accordance with Ohio's Open Meetings Law, all Regular Council and Committee Meetings are posted in advance of the meeting. Agendas are usually posted to the website on the Friday prior to a Monday or Tuesday meeting. Agendas are also posted on the City of Gahanna, Ohio - Government Facebook page in the days prior to the meeting. Agendas are also available in the Council Office on the Friday afternoon prior to a meeting. View Council agendas or call the Council office at 342-4090 for more information.
All Regular Council and Committee meeting minutes are posted on the website. The minutes of a regular meeting are completed and posted within a week or so of the Council meeting. Committee meeting minutes usually are posted the Friday following the meeting. Please use the Legislative Calendar to view Council minutes or call the Council office at 614-342-4090 for more information.
Your Council district is determined by where you reside in Gahanna. General neighborhood boundaries are outlined on the Ward Map or more details can be obtained by calling the Council Office at 614-342-4090. You may also obtain information as to your ward district through the Franklin County Board of Elections.
Yes. Audience members may make comments to the Council and Mayor during the "Hearing of Visitors" portion of the agenda or during Public Hearings by filling out a speaker slip provided by Council staff at the Council meetings. Audience members will be called by name to the lectern when it is their turn to speak. Comments are limited to three minutes. There is no comment period at Committee meetings, although the public is welcome to attend.
Call the City Council Office at 614-342-4090. The Records Coordinator will take your request and facilitate preparing the records with the custodial office.
No. However, you can choose to give us that information if you want us to call and let you know the records are ready, or want them delivered to you.
No. To be sure we understand your request, we might ask questions and make notes, or you can choose to put your request in writing through the City's Public Records Request Portal.
No. The law exempts some information. If we can't give you something, we will tell you the part of the law that exempts it.
We have retention periods for records based on their content. We can tell you how far back we have the records you want, and you can see our approved retention schedules.
Our goal is to provide good customer service and we comply with the law that requires us to prepare records promptly. The time you wait will depend on how many records you want and where they are stored.
No. However, if you need a large number of records we will ask you some detailed questions to help identify your specific request. We will also estimate or calculate the cost and let you know in advance in case you want to ask for fewer records. If the cost is expected to be more than $25, we may request a $10 deposit in advance to help cover the cost of copying.
Letter-sized, black and white photocopies are $0.05 a page. Color copies, larger copies, and non-paper copies have different costs. We have an approved fee schedule based on what it actually costs in materials to make a copy and can provide you with that information.
You can have the copies in any format we store them in and can copy them in based on our normal business procedures.
No. Original records stay in the public office to be available to all citizens and the public employees. You may bring a camera to photograph paper documents in our office. Otherwise, we need to make the copies for you.
The City of Gahanna strives to assist citizens in every possible way. However, requests for information are not considered "public records requests" so we are not under the same legal obligations as we are for preparing records for you to look at or get copies of. We are not required to create customized records, tailored to your request. It is the requestor's responsibility to do their own research or summarizing.
Email messages are judged by the same criteria as records on paper or in any other format. If the content meets the law's definition of a public record, meaning that it documents the business activity of a public office, the message is a public record. Because an email inbox is not a storage system, public record messages are printed and filed with paper records of that subject.
Our computer system does not generate such a list and we don't create one manually.
OUPS (Ohio Utilities Protection Service) markings are placed by various underground utilities to mark their lines when a request to dig or build is submitted. If you need to have your lines marked before digging in your yard, call 811 or 800-362-2764.
Easements are for streets and utilities that provide benefit to the property. Easements should be noted on the property owner's deed. If assistance is needed, contact the Department of Public Service and Engineering, Engineering Division at 614-342-4050.
The Director of Engineering assigns and certifies all addresses within city limits. All requests should be submitted in writing to email@example.com. A site plan/map detailing the location of the proposed building or lot and its vicinity must be included in the request.
A certified address is an address that is assigned and certified by the Director of Engineering for addresses within city limits.
Click here to access the City's GIS Mapping Resources.
Commercial projects are required to complete the Department of Engineering’s formal site civil engineering review process and submit payment for all applicable fees. A flowchart describing our process can be viewed here, Site Civil Engineering Review Process. All appliable fees are described in the Engineering Fee Schedule. The Private Development Checklist may be reviewed for more information regarding the specific requirements for private development projects.
Residential projects including fence, shed, pool, deck, and other similar structures will require a basic site plan that details the location of the proposed improvement, existing easements, scenic areas, and no-build zones. Be advised, there may be additional requirements from other Departments such as permits and fees for these projects.
The program areas will follow the Gahanna Street Programs, which update curb ramps and crosswalks to be ADA compliant. This approach will allow the City to create a continuous ADA compliant pedestrian route within the program area.
Section 729.01 of the Ohio Revised Code provides for municipalities to require property owners to maintain the sidewalk that abuts their property. It is also a requirement set forth in City of Gahanna Ordinance 521.06. The City offers a 50% cost share program for property owners who have the work completed by the City and their contractor. Property owners who opt-out are not eligible for the 50% cost share.
No. Property owners may hire a private company or complete the repairs themselves. A right-of-way permit will be required prior to beginning any work, which details the specifications for sidewalk repairs.
Street trees that are on the prohibited tree list within the City’s Comprehensive Landscape Plan will be removed. This will include stump grinding and root bulb removal. Non-prohibited street trees identified as the cause of needed maintenance will be evaluated by the City Arborist to determine if tree removal or root pruning is necessary. Trees on private property that are the cause of needed maintenance will be root pruned by the City. No trees on private property will be removed by the City.
When the property owner participates in the program, the City will pay for the removal of identified street trees at no cost to the owner. Property owners who opt-out of the program will be responsible for the cost of tree removal and pruning.
Property owners who opt-out of the program will not be required to remove street trees. The City will not remove street trees for property owners who opt-out of the program.
The City will not replace street trees. However, a property owner may replace the tree on their own and at their own expense. All new or replacement trees within the right-of-way shall be approved by the City Arborist. A right-of-way permit will also be required prior to beginning any work.
Clearing sidewalks and driveway approaches are the responsibility of the property owner. City Code states "No owner or occupant of abutting lands shall fail to keep sidewalks, curbs or gutters in repair and free from snow, ice or any nuisance." (ORC 723.011) Please report all code violations to the City's Code Enforcement Officer at 614-342-4028.
The annual street maintenance program is determined by the City Engineer based on the street ratings and the annual allocated budget. Rating the condition of all City-maintained streets is completed bi-annually. The following criteria determine a street's rating: extent of cracking, concrete condition, crack seal condition and pavement defects.
The major work items planned for your street are as follows:
The contract allows for a complete roadway closure of 15 business days. There will be additional intermittent interruptions to traffic for the work, but full closures should be limited to approximately 15 business days (weather dependent).
The City will provide dumpsters at designated locations for each street rebuild project.
During the street rebuild roadway closure, parking will be available on adjacent roadways in the area. We understand the inconvenience of hauling groceries, etc. long distances to your home. Wagons will be provided help transport heavy loads from your home to your vehicle and vice versa.
Door hangers will be provided throughout construction to provide residents with any pertinent notifications or updates regarding the roadway construction. The contractor will also place no parking signs detailing the needs for off street parking restrictions. You can also signup for electronic notifications through the City website.
General construction hours shall be ½ hour before sunrise to ½ hour after sunset Monday through Saturday. The contractor will not be allowed to perform work on City observed holidays.
The contractor is not permitted to close any rebuild streets before the second week of May and they must be completed by mid-August, weather permitting.
Please visit the Community Links page. This will relocate you to a page with local youth sports leagues. Please call 614-342-4250 or email us if you need additional information.
There are several ways to register for a Parks and Recreation program.
Register for Active Senior programming in person at the Gahanna Senior Center.
Please contact the Department of Parks and Recreation 614-342-4250.
As of August 2023, the City no longer requires contractors to register or renew their registration to file for building permits. Contractors will be asked to provide a Certificate of Liability Insurance with a minimum amount of $500,000 with their building permit application.
Permit application forms can be completed and paid for online. Application fees may be paid by cash in-person and check or credit card in-person and online.
If construction plans are required with the permit application, the following number of paper copies must be submitted after applying for the permit online:
Please refer to the appropriate section of the City Code when completing an application.
For plumbing inspections, please get in touch with Franklin County Public Health online or at 614-525-3160.
Applicants can create an account and request inspections online or by contacting the Building Division at 614-342-4010 for all other inspections. Inspections submitted online will confirm the request and allow the applicant to track the status.
Depending on the type of inspection, the City may conduct the inspection or it may be handled by another group. The following is a summary of the different inspection types:
Additional inspections can be purchased online or by contacting the Building Division at 614-342-4010.
Applicants can track their permits online once they’ve created an account.
All permit and inspection fees are listed in the Fee Schedule (PDF). Each building permit includes a specific number of inspections that are covered by the base fee. Additional inspections or reinspections are paid for at a rate of $150 per hour ($200 for after-hours) of inspection required.
The City evaluates compliance of building permits with several codes. Provided below is a list of applicable building codes:
Rental property registration allows for better communication between the City and rental property owners. It requires a designated local person to be responsible for activities that occur on the property. The City’s goal is to have a direct contact or responsible party that can address any issues quickly, which in turn helps protect the health, safety, and welfare of the community.
Gahanna Code Section 780.02(m) defines a Rental Dwelling Unit as any structure or part thereof rented or leased by a person or persons other than the owner for residential purposes. Rental dwelling units may also be known as a rental dwelling, rental unit, dwelling unit, or housekeeping unit.
Applications are to be completed and submitted biennially (every two years). If the rental contact information changes, the new contact shall be registered with the City of Gahanna within 30 days of the change. Approved rental permits are valid for two years and expire on December 31 of the second year.
The registration includes providing the rental contact, processing the application, inspecting the property, and issuing a rental permit for properties in compliance with City Code. Any violations from the inspection must be addressed and brought into compliance before a permit can be issued.
Failure to respond to the Rental Registration Requirement Notices may result in the Owner, Agent, or Business receiving citation(s) and Court Summons with a mandatory court hearing for Failure to Register a Residential Rental Property within the City of Gahanna.
An owner or representative of a residential rental property must file with the City of Gahanna by March 15th on a biennial basis (every two years). If the property contact or ownership changes, then the new owner must apply within 30 days of the change or transfer of ownership.
If a property has multiple individual owners (John, Jane, and Joe Doe), only one individual is required to file as the contact agent. If a property has only one owner but is used as a rental property, the owner must register as the rental contact for the property.
If the property is not owned by an individual or group of individuals, then one of the following persons must file as the contact agent:
Please reference the table below.
Single-family dwellings that are owner-occupied for more than 50 percent of the year are exempt from the registration requirement. Exemptions must be requested on a case-by-case basis and are not guaranteed to be approved. Please contact Code Enforcement for further information.
Yes, all Rental Dwelling Units at the property must be registered even if the owner also occupies one unit on the property. The exemption for owner-occupied single-family dwellings (detailed above) does not apply to duplexes or multi-unit complexes.
Yes, a Rental Dwelling Unit is any structure or part thereof rented or leased by a person or persons other than the owner for residential purposes. This includes friends and family. However, an exemption from the registration requirement may be requested if the property is occupied by a family member of the owner. Exemptions must be requested on a case-by-case basis and are not guaranteed to be approved. Please contact Code Enforcement for further information.
Yes, rent means the offering, holding out, or actual leasing of rental property to an occupant other than the owner and generally involves the payment of money or other considerations. Making repairs or updates to the property in place of rent payment is an “other consideration,” so the property must be registered.
Yes, a property used for Airbnb or similar hosting services is considered a Short-Term Rental, whether that is a whole-home rental or a room rental. Short-Term Rental means any dwelling that is rented wholly or partly for a fee for less than thirty (30) consecutive days by persons other than the permanent occupant or owner from which the permanent occupant or owner receives monetary compensation.
However, an exemption from the registration requirement may be requested if the short-term rental property is a single-family dwelling AND is occupied by the owner for more than 50 percent of the year. Exemptions must be requested on a case-by-case basis and are not guaranteed to be approved. Please contact Code Enforcement for further information.
No, you must provide an actual personal or business physical address. You may provide the P.O. Box as additional/supplemental information.
The new owner/landlord must register the property within 30 days of the transfer of ownership if the property will continue to be used as a rental.
The inspector will be performing an EXTERIOR inspection only. For your convenience, you can find a sample inspection sheet to use as a guideline on the Rental Registration website. Please note that this checklist is not an all-inclusive list and that other violations may be found that are not on the list.
No, a representative is not required to be present during the inspection. The property owner may contact Code Enforcement before the inspection to schedule if they wish to be present. The inspector will perform an exterior inspection and send the results to the address listed in the rental application along with instructions for a follow-up inspection if applicable.
You will receive an inspection report showing any violation(s) found. The property representative will be given ample time to correct the violations and a follow-up inspection will be scheduled to verify the violation(s) are resolved.
Please report dead birds to the Franklin County Board of Health at 614-462-3160.
The City of Gahanna has contracted with the Franklin County Public Health (FCPH) for mosquito control. FCPH uses an Integrated Pest Management approach with a public health focus to reduce and control disease carrying mosquitoes. Various tools and techniques are utilized throughout the mosquito season to help control the population. These include: larviciding areas of stagnant water to prevent mosquitoes from hatching, surveillance of adult populations by the use of traps, testing of mosquitoes for the presence of disease, adulticiding (spraying) to reduce adult populations and implementing a variety of educational materials and awareness approaches.
Call the FCPH Mosquito Bite Line at614-525-BITE (2483) to submit a request for service or to report mosquito problems or concerns. The Bite Line is a voicemail system so please leave a detailed message. All submissions will be processed in the order received. FCPH will make an attempt to respond to reported mosquito problems or concerns within one business day. This may include a site visit to the location reported and/or telephone call to try and obtain further information.
During mosquito season, FCPH will set traps out every Monday night throughout central Ohio and test the mosquitoes on Tuesday for mosquito-borne diseases, such as the West Nile Virus. The criteria for spaying is based on an increase of mosquitoes trapped and/or if mosquitoes test positive for West Nile Virus. Click here to view the weekly trap data. If there is a need to treat a specific area in Gahanna, pre-spray maps will be featured on the City of Gahanna's website prior to treatment. Click here to view local spray maps.
Visit Franklin County Public Health's Mosquito Management Program homepage at www.myfcph.org for more detailed information regarding the general biology of mosquitoes, eliminating mosquitoes from your home, repellent information, management plan, spraying details and more. Forms are also available online to report problems or concerns (request for service) and do not spray requests.
The City of Gahanna contracts all health-related services through the Franklin County Board of Health. Please call 614-462-3160 for more information.
All Waste Collection is picked up on Monday or Tuesday depending on the zone you are in. Bulk items can also be placed for pickup on these same days. The waste hauler may begin service as early as 7 am. Place all containers at the curb or designated location by 6 am the day of collection but no earlier than 5 pm the day before.
Please follow the guidelines listed on the Refuse, Recycling, and Yard Waste webpage to ensure proper collection. If materials are not properly prepared, the waste hauler will leave a tag with an explanation. The first instance serves as a friendly reminder. The waste hauler may refuse collection upon subsequent instances.
Trash and yard waste should be placed per the guidelines provided. Trash considered to be a move-out pile will not be collected and may be subject to additional fees for collection
No, Items to be recycled can be mixed together in the same recycle bin. Recyclables should NOT be placed in plastic bags.
If your collection is missed, report it to the Department of Public Service at 614-342-4440 by 5 pm the day following your scheduled pickup. Items reported after that time must be held until the following week. You can also submit a request online through Gahanna Direct.
New-Additional recycle containers can be requested from the Department of Public Service by calling 614-342-4440. Business hours are Monday through Friday from 8 am to 5 pm. Upon approval a new-additional recycling container will be dropped off at your curb.
The City no longer offers curbside pick-up of leaves. However, the waste hauler will continue to pick up yard waste as scheduled, including leaves, as long as they are placed in the proper yard waste bags and set at the curb prior to 6 am on collection day.
Hazardous, corrosive, toxic or ignitable wastes (including medical and hospital wastes, liquids, and sludge) cannot be accepted by landfills due to Federal and Environmental Protection Agency (EPA) regulations and are excluded from collection. Solid Waste Authority of Central Ohio (SWACO) provides free household hazardous waste (HHW) disposal services for Franklin County residents. The drop-off location is located at 645 East 8th Avenue, Columbus, OH 43201 (at the corner of East 8th Avenue and Essex Avenue just south of the fairgrounds). For a list of acceptable items, hours of operation and directions, visit the SWACO HHW website or call SWACO's HHW drop-off facility at 614-294-1300.
To find the recycling drop location closest to you please visit the Solid Waste Authority of Central Ohio's website.
Yes, Bull items can be set out on your regular waste collection day. Guidelines for setting out these items must be followed.
Water systems depend on water pressure to keep water flowing in the proper direction through the pipes. However, a sudden or unexpected change in water pressure can cause an undesirable reversal in the normal flow of water. This is called backflow.
During a backflow event, potentially non-potable water flows backwards from the consumer's internal plumbing system and returns to the public water supply, creating a possible health risk. For example, soapy water or other cleaning compounds can backflow through a hose submerged in a laundry basin.
Cross connections are locations within the consumer’s internal plumbing system where possible backflow can occur if a pressure differential exists. It is a point where non-potable water from the consumer’s internal plumbing system can potentially enter the public water supply.
Common cross connections for residential properties include lawn irrigation systems, garden hose connections to chemical solution aspirators, hose bibs, swimming pools and private wells. Common cross connections for commercial properties include fire sprinklers, boilers, chillers, chemical mixing tanks, pressure pumps as well as lawn irrigation systems.
A backflow device is a mechanical assembly installed in the water line to prevent backflow from occurring at cross connections. It ensures that a one-way system of flow is maintained and thus protects the public water supply. Backflow devices on residential properties are installed right after the water meter and before the first branch line in their private plumbing.
Yes. Per City Code, a backflow device must be installed on any cross connection which includes any residential irrigation system.
Regular testing of a backflow device ensures that it is working properly. Ultimately it protects your internal plumbing system and the public water supply from potential health risks.
Each backflow device must be tested once every 12 months after the previous test date. For example, if your device was tested in May, it must be tested by the last day of May the following year.
No. A backflow device must be tested by an Ohio Department of Commerce certified backflow tester. If you need a list of certified testers, please contact the Department of Public Service and Engineering at 614-342-4005.
The backflow tester should give you a copy of the test report. It is your responsibility to keep records of all tests and maintenance performed on your backflow device. The backflow testing company will also submit a copy of the test report to the City once the tester has returned to the office and logged the report.
A spring startup service is performed on the irrigation system as whole to check for leaks, clogs, etc. A backflow test is specifically performed on the device itself to ensure that is working properly.
Each backflow device must be tested once every 12 months after the previous test date, regardless of when the irrigation system is planned to be turned on or the startup service will be performed. For example, if your device was tested in May, it must be tested by the last day of May the following year. It is your responsibility to coordinate the device test and spring startup service with your irrigation company to ensure Environmental Protection Agency (EPA) regulations and testing timelines are met each year. The date of the spring startup may vary from year to year due to the weather but unfortunately the backflow test cannot. Testing the device once every 12 months after the previous test date is a firm deadline.
If your irrigation company will be turning on the system earlier than normal, it is recommended that you coordinate with them to have the spring startup performed but delay the backflow test until the month it is actually due to be tested. That way you can ensure your testing month remains the same each year regardless of when your system is turned on. For example, if your device was tested in May the previous year, but your system is turned on in March; you will want to instruct your irrigation company to perform the spring startup in March and then come back in May to test the backflow.
Yes, as long as the spring startup service falls within the testing timeline for the backflow device. Depending on the maintenance plan you have with your irrigation company, the backflow testing may or may not be included with the spring startup service. You will need to confirm this with your irrigation company. If the backflow test is not included in your maintenance plan, you will need to specifically state to your irrigation company that a backflow test needs to be done in addition to the spring startup service.
Since the backflow device must be tested by a certified tester, the irrigation company may send two employees to perform maintenance on your irrigation system. One employee may not be a certified tester; therefore, he or she will only perform the spring startup service. The other employee that is a certified tester will test the backflow device. These services may occur on the same day or possibly on different days.
Yes. Since the irrigation system is still physically connected to the public water supply, there is a potential for backflow to occur. Due to this reason, the backflow device must be tested once every 12 months after the previous test date regardless if you use the irrigation system or not.
The only option to be exempt from backflow testing requirements is to hire a contractor to "cut and cap" the physical water line extending to the irrigation system. This process disconnects the irrigation system and creates a physical break in the water pipe. Since there is no potential for the water to flow backwards into the public water supply, you would not be required to have the backflow device tested. The City must inspect the cut and cap once it is complete to make sure everything was done properly. There is no charge for this inspection. Upon inspection approval, the irrigation system is marked as inactive in the backflow compliance system.
Hiring a contractor to cut and cap the irrigation system may be initially more expensive than having the backflow device tested. However, if you plan to own the property for an extended period of time while never using the irrigation system, then this may be a good option for you. Keep in mind that a cut and cap is a more permanent solution. If you change your mind and want to use the system in the future, you would need to hire a contractor to come back out and reconnect the system. In addition, you must notify the City since the backflow device would require annual testing once the irrigation system is reconnected.
The City's snow removal policy places every street into one of four categories based on the street's usage, access and safety. The category determines the priority of when and how streets are treated and cleared. The four categories include: arterial (main streets), collector (streets that lead to arterials), residential (neighborhood streets) and courts. In a plowing event, arterial streets are plowed first. After all the arterial streets are cleared, plows will then work on the collector streets. Following collector streets are residential slopes and residential streets and then courts.
Please ensure that your mailbox follows the U.S. Postal Service (USPS) standards. The front mailbox and door should be 6 inches behind the back edge of the curb and 38 to 42 inches above the ground. If these guidelines are followed it will ensure that the City plows will not physically hit the mailbox. If your mailbox is damaged by a plow or by the force of snow coming off the plow, please contact the Department of Public Service and Engineering, Administrative Division at 614-342-4005.
Vehicles parked on the street during snow and ice events make it difficult for the snow plows to properly clear the streets and present a legitimate hazard. If possible, refrain from parking on the street during snow and ice events. This will enable the snow removal process to be completed efficiently. It will also prevent vehicles from being 'plowed in'. If a vehicle is plowed in, it is the responsibility of the vehicle owner to dig it out.
The City does not come back to open private driveway approaches after the snow plows have passed. This is the responsibility of the property owner. If you are unable to remove the snow yourself, you will need to call a private snow removal company. Many local landscape companies provide this service.
You will need to call a private snow removal company. Many local landscape companies provide this service.
Potholes may be reported to the Department of Public Service through our online Service Request Portal, Gahanna Direct. Click Here
You can also call 614-342-4005 to file a report.
Streetlight issues may be reported to the Department of Public Service through our online Service Request Portal, Gahanna Direct. Click Here
You can also call 614-342-4005 to file a report. The City's contracted electrician typically works on Thursdays. Streetlights requiring routine maintenance (outages, cycling, etc.) that are reported prior to Thursday will be put on the current week's work log. If a series of lights are out and the electrician determines it is due to an underground issue, it may take up to several weeks to restore.
Contact the Department of Public Service at 614-342-4005. They will dispatch a street crew to pick up the dead animal.
All regulatory street signage (i.e.: "No Parking," etc.) is determined by the Chief of Police. Please contact the Police Department at 614-342-4240 with such a request.
Per Gahanna's Codified Ordinance 913, it is the homeowner's responsibility to maintain and prune street trees. For concerns regarding the health of a street tree or to request removal of a street tree, contact the Parks and Recreation Department at 614-342-4250. If a street tree is pushing up a section of sidewalk, contact the City's Forester to examine the tree prior to any concrete leveling or repair work to ensure that the street tree will withstand cutting of the roots.
Video detection cameras are set up to relay information for the traffic lights to change and to monitor traffic. They are not used for ticketing or traffic enforcement.
Watch a YouTube video illustrating how to drive a roundabout, click here. Read and print the Franklin County Engineer's Roundabout User Guide (PDF).
The Utility Billing Division generates bills between the 10th and 15th of each month. Bills are mailed and made available on-line. Residents have 30 days to pay their current charges based on the bill date printed on the bill. Each bill includes charges for water, sanitary sewer, stormwater, and refuse collection including recycling and yard waste.
All water meter readings are actual, except in cases where our water meter has lost connection. These lost connections are identified and corrected each month.
The City offers automatic deduction from a bank account for payment of utility bills. If you are interested in signing up for automatic deduction, please contact the Department of Public Service, Utility Billing Division at 614-342-4440 for more information.
Automatic Withdrawal Form (PDF)
The City is mindful of the rising costs of public utilities including water and sewer. In an effort to aid those in need, Gahanna offers discounts to eligible residents on their water and sewer charges. Actual savings will be based on usage. Please contact the Department of Public Service, Utility Billing Division at 614-342-4440 for more information.
Low-income Assistance Application
Residents age 60 and over who are the head of household may sign up to receive a discount on the trash portion of their bill. Sign up by bringing your driver's license or other official ID to the Department of Public Service and Engineering, Utility Billing Division office at City Hall. For details, please contact the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440.
The City is responsible for maintaining the sanitary mains. The property owner is responsible for maintaining the sanitary lateral, which runs from main to the building. If you smell a sewer odor or suspect a sewer backup, call the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue. If the obstruction is located within the sanitary main, the utility crew will clear it. If the obstruction is located within the sanitary lateral, it is the property owner's responsibility to have their lateral line cleared.
A deduct meter/sewer adjustment meter (SAM) is a water meter that is attached to the property owner's water line that registers outdoor water use (ie: irrigation system). After a SAM has been installed and inspected, there will be no sanitary charges for any water that passes through the meter since water for outdoor use does not enter the City's sanitary system. A SAM can be purchased through the Department of Public Service and Engineering, Utility Billing Division. The property owner has the meter installed by a vendor of their choice and then inspected by the City. During inspection, the City will install the AMI transmitter. If the water from a SAM is being applied to an irrigation system, a backflow prevention device must also be installed. This also requires a plumbing permit. Review Gahanna's SAM installation standards and a detailed guide on how to install a SAM (PDF). For more information call the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm.
The City is responsible for all manhole lids on stormwater, sanitary and water lines. If any lid is broken, dislodged or missing, please contact the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue.
Low water pressure could be caused by a variety of reasons. It could be a water leak or a bad meter. Before calling a plumber, call the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue.
The City is responsible for maintaining the water line from the curb box (located in the front of the property, near the sidewalk) to the water main and the mains themselves. The property owner is responsible for maintaining the water lateral, which runs from the curb box to the building. If you suspect a water break, call the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue. They will determine who is responsible for the repairs.
If the water looks or smells bad, do not drink, cook, clean or bathe with it. Contact the Department of Public Service and Engineering, Utility Billing Division at 614-342-4440, Monday through Friday, 8 am to 5 pm. After 5 pm and on weekends and holidays, call 614-342-4240. The Utility Billing Division will dispatch a utility crew to investigate the situation and assess the issue.
Depending on the diameter of the pipe, it can take only a matter of hours to freeze during cold temperatures. Take the following precautions to protect your pipes:
In addition, it is important to know where the master shutoff valve is located (typically where the water line comes into the home from the street) in case a leak occurs due to a freezing pipe.
During an extended and extreme cold period, pipes may freeze despite taking the precautions listed above. Using a low setting on a hairdryer is the safest way to thaw a frozen pipe. Wave the warm air back and forth along the pipe rather than concentrating on a single area. If a hairdryer is not available, wrapping the pipe with towels and pouring hot water over them is another option. Never use a torch with an open flame to thaw a frozen pipe. This could cause a fire or overheat a section of the pipe and cause it to leak or burst.
If you have an unknown water leak inside your house or your pipes burst due to freezing temperatures, follow the steps below: